About Us

Public sector organisations are currently facing a major programme of reform. Alongside the economic circumstances which are leading a drive for greater efficiency in the delivery of public services, there is also a desire on the part of government to ensure those responsible for the delivery of key services are engaged in different ways of working to deliver improved outcomes for the people of Wales. Doing more and better with fewer resources is clearly part of the agenda and this environment is unlikely to change in the near future. These themes are prominent in the Future Generations Act, Wales 2015.

The various public services in Wales – statutory, third and private – need to work across organisational boundaries. It is recognised that a major element of the solution to delivering better public services is joint and collaborative working both between sectors and also across service areas.

Supporting public services

We have a long history of public services courses, research and consultancy in the field. Our expertise is already recognised by external stakeholders in several key areas and is characterised by:

  • Deep and credible experience in the challenges of policy application and the delivery of public services;
  • Adaptability in responding rigorously to ‘real world’ challenges;
  • Unparalleled networking with decision-makers and implementers at all levels;
  • Focus on the issues facing devolved Wales, with international knowledge and connections;

This combination of scholarship and research excellence, with practical understanding and a commitment to effect change in the real world is unique in Wales.

Research and development

We have strengths in a range of areas of social and public policy including citizen involvement and participation, governance and scrutiny, equality and outcome assessments. The University also has the strongest grouping of researchers in Wales working in the field of criminal justice. More widely, among senior researchers at the University we have leading experts working on key issues in public management, social enterprise, community development, sustainability, education and youth policy, among other areas.

We also have a longstanding commitment to educating public service professionals. We are the only university in Wales to offer a programme of public service education and training across all levels of study, from HND through to taught and research postgraduate degrees including the Doctorate. Our alumni are to be found in leading positions in public service organisations in Wales and beyond.